This course provides participants with the skills and methodologies to evaluate the effectiveness of training programs and measure their return on investment (ROI). Training is a significant business investment, and organizations need to ensure that learning initiatives contribute to performance improvement and business goals. Participants will explore key evaluation models, data collection techniques, and strategies to demonstrate the tangible value of training. Through hands-on exercises and case studies, attendees will gain practical insights into linking training outcomes to business performance.
Country:
Madrid, Spain
1. The
importance of measuring training impact and ROI
2. Key
training evaluation models and frameworks
3. Defining
success metrics for training programs
4. Data
collection techniques and analysis methods
5. Linking
learning outcomes to business performance
6. Cost-benefit
analysis and financial impact assessment
7. Communicating
training value to stakeholders
8. Strategies
for continuous learning improvement
|
Timing |
Topic |
DAY 1 |
09:00 - 10:00 |
The need for training measurement and business alignment |
10:00 - 10:30 |
Break |
|
10:30 - 12:00 |
Introduction to training evaluation models (Kirkpatrick, Phillips,
CIRO) |
|
12:00 - 12:30 |
Break |
|
12:30 – 01:30 |
Setting clear training goals and defining key success metrics |
|
01:30 – 02:30 |
Common
challenges in evaluating training impact |
|
02:30 – 03:00 |
Review, reflect, wrap up and close |
|
Timing |
Topic |
DAY 2 |
09:00 - 10:00 |
Pre- and post-training assessments |
10:00 - 10:30 |
Break |
|
10:30 - 12:00 |
Surveys, interviews, and feedback mechanisms |
|
12:00 - 12:30 |
Break |
|
12:30 – 01:30 |
Behavioral observation and performance tracking |
|
01:30 – 02:30 |
Using
technology for data-driven learning evaluation |
|
02:30 – 03:00 |
Review, reflect, wrap up and close |
|
Timing |
Topic |
DAY 3 |
09:00 - 10:00 |
Understanding ROI in training and L&D investments |
10:00 - 10:30 |
Break |
|
10:30 - 12:00 |
Phillips’ ROI Methodology: Step-by-step approach |
|
12:00 - 12:30 |
Break |
|
12:30 – 01:30 |
Cost-benefit analysis of training programs |
|
01:30 – 02:30 |
Case
studies: Demonstrating ROI in real-world scenarios |
|
02:30 – 03:00 |
Review, reflect, wrap up and close |
|
Timing |
Topic |
DAY 4 |
09:00 - 10:00 |
Connecting training results to productivity, efficiency, and
profitability |
10:00 - 10:30 |
Break |
|
10:30 - 12:00 |
Analyzing qualitative vs. quantitative training data |
|
12:00 - 12:30 |
Break |
|
12:30 – 01:30 |
Using HR analytics and performance metrics for evaluation |
|
01:30 – 02:30 |
Creating
reports and dashboards for leadership buy-in |
|
02:30 – 03:00 |
Review, reflect, wrap up and close |
|
Timing |
Topic |
DAY 5 |
09:00 - 10:00 |
Best practices for refining training based on
evaluation results |
10:00 - 10:30 |
Break |
|
10:30 - 12:00 |
Developing a culture of data-driven decision-making
in L&D |
|
12:00 - 12:30 |
Break |
|
12:30 – 01:30 |
Communicating training value to executives and
stakeholders |
|
01:30 – 02:30 |
Final project: Designing an ROI-based training evaluation plan |
|
02:30 – 03:00 |
Closing Remarks and Certification |
1. Learning
and Development (L&D) professionals
2. HR
and talent management specialists
3. Training
managers and instructional designers
4. Business
leaders responsible for workforce development
5. Anyone
involved in assessing the effectiveness of training programs
1. Practical
workshops and hands-on exercises
2. Case
studies on training evaluation and ROI measurement
3. Interactive
discussions and group activities
4. Data-driven
analysis and real-world application
5. Personalized
feedback and strategy development
By the end
of this course, participants will be equipped with the tools and knowledge to
measure the effectiveness of training programs, calculate ROI, and make
data-driven improvements. They will be able to demonstrate the tangible impact
of L&D initiatives on business performance and gain executive support for
future training investments.
Measuring Training Impact and ROI
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