Customer Relationship Management (CRM)

Instructor Name

Arwa Al Khateeb

Category

Sales

Course Overview

Managing and optimizing customer relationships is covered in this course. Participants will learn about CRM tools, customer segmentation, and loyalty programs.

Country: Dubai, UAE

Course Objectives

1. Understand CRM principles

2. Use CRM tools and technologies

3. Segment customers effectively

4. Develop loyalty programs

5. Analyze case studies in CRM

Course Outline

1. Introduction to CRM
2. CRM tools and technologies
3. Customer segmentation techniques
4. Designing loyalty programs
5. Case studies in CRM

Course Curriculum

Course Curriculum

Student Feedback

Customer Relationship Management (CRM)

0

Course Rating
0.00%
0.00%
0.00%
0.00%
0.00%

No Review found

Sign In or Sign Up as student to post a review

Reviews