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Rana Sadek
22/09/2025
26/09/2025
Sales & Customer Service
Dubai
This practical and results-driven program empowers participants with the tools and strategies to negotiate effectively and close high-value sales deals. Through a blend of sales psychology, strategic negotiation, and persuasive communication, professionals will enhance their ability to win clients, create mutual value, and build long-term business relationships.
By the end of this course, participants will be able to:
– Understand the psychology of decision-making and its role in sales.
– Apply proven frameworks for value-based and win-win negotiations.
– Handle objections, pricing pressure, and client hesitation confidently.
– Close deals using structured and dynamic closing techniques.
– Build lasting client relationships rooted in trust and credibility.
1- Understanding Sales Psychology and Buyer Behavior
2- Strategic Negotiation Frameworks and Deal Structuring
3- Overcoming Objections and Building Value
4- Closing Techniques for Complex and High-Stakes Deals
5- Role-Playing Scenarios and Real-Life Case Simulations
Sales professionals, business development executives, account managers, client relationship specialists, and anyone involved in commercial negotiations.
Interactive workshops, case study discussions, live role-playing, negotiation simulations, peer feedback, and real-world sales scenarios.
Upon completion of the course, participants will confidently lead sales conversations, manage negotiation dynamics, and close deals that drive revenue and strengthen client partnerships.