Effective e-Communication and Collaboration Skills

This course helps professionals enhance their digital communication and collaboration effectiveness in remote and hybrid work environments. It focuses on clarity, tone, structure, and best practices for engaging virtually.

By the end of this course, participants will be able to:
– Communicate clearly and professionally via email, chat, and video.
– Use tone and formatting to improve message clarity and engagement.
– Navigate cross-cultural communication in virtual settings.
– Collaborate using digital tools like Teams, Zoom, and Slack.
– Apply etiquette and protocols to build stronger virtual rapport.

1- Foundations of Digital Communication
2- Writing Professional Emails and Messages
3- Virtual Meeting and Video Conferencing Skills
4- Tools for Team Collaboration and File Sharing
5- e-Communication Best Practices and Case Scenarios

All Supervisory Levels, All professionals who rely on digital communication for internal and external collaboration.

Live communication exercises, email audits, role plays, and collaboration tool simulations.

Participants will enhance their virtual presence and improve team collaboration across platforms and geographies.