KPIs That Matter: Tracking What Counts
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13/10/2025
17/10/2025
Management
Barcelona
Course Overview
This course helps professionals design and use Key Performance Indicators (KPIs) that truly reflect impact. Participants will learn to align KPIs with strategy, avoid vanity metrics, and create meaningful dashboards that drive performance.
Course Objectives
By the end of this course, participants will be able to:
– Define KPIs that are aligned with strategic objectives.
– Differentiate between lagging, leading, and vanity metrics.
– Build dashboards and reports that focus attention and action.
– Use KPIs to evaluate performance, drive improvement, and communicate value.
– Foster a performance-focused culture in their teams or departments.
Course Outline
1- What Makes a KPI “Key”?
2- Aligning Metrics with Strategy and Goals
3- Choosing the Right Measures (Leading vs. Lagging)
4- Designing KPI Dashboards and Scorecards
5- Using KPIs to Improve and Inspire Performance
Target Audience
All Supervisory Levels, Supervisors, team leads, analysts, department managers, and project owners responsible for tracking or reporting results.
Methodology
KPI design labs, dashboard mockups, metric evaluation challenges, case studies, and team review activities.
Conclusion
Participants will leave with customized KPIs and dashboards designed to support strategic clarity and performance improvement.