The Art of Strategic Listening

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Start Date

06/10/2025

End Date

10/10/2025

Category

Leadership Development

Country

Madrid

Course Overview

This course explores listening as a leadership superpower. Participants will develop skills to build trust, gain insights, and strengthen collaboration through intentional, strategic listening practices.

Course Objectives

By the end of this course, participants will be able to:
– Differentiate between passive, active, and strategic listening.
– Use listening to uncover unspoken needs and emotional cues.
– Strengthen trust and connection through empathic engagement.
– Facilitate high-stakes conversations with confidence and clarity.
– Build a listening culture that drives alignment and innovation.

Course Outline

1- Listening: The Most Underrated Leadership Skill
2- Deep Listening for Understanding and Trust
3- Listening Tools for Conflict, Feedback, and Inclusion
4- Strategic Listening in Meetings and High-Stakes Settings
5- Designing Teams That Listen to Learn

Target Audience

Leaders, facilitators, team heads, HR professionals, and anyone in roles requiring empathy, insight, and communication excellence.

Methodology

Listening labs, reflection journals, real-play conversations, silence exercises, empathy mapping, and team dialogue design.

Conclusion

Participants will leave as more aware, connected, and intentional communicators—able to use listening as a strategic advantage.

Daily Agenda

1 Day

Listen to Lead

2 Day

Hear What’s Not Said

3 Day

Listen to Resolve

4 Day

Lead Listening Conversations

5 Day

Build Listening Cultures