Workplace Investigation Skills

A sound investigation is the basis of any fair disciplinary or grievance outcome. This program takes participants through the full investigation process, from deciding whether to investigate to reaching a defensible conclusion and reporting it.

Participants build the planning, evidence, interviewing, and decision-making skills needed to handle sensitive cases such as misconduct, harassment, and policy breaches with fairness and rigour.

By the end of this course, participants will be able to:

– Decide when an investigation is required
– Plan and scope an investigation correctly
– Gather and handle evidence properly
– Conduct investigative interviews effectively
– Assess credibility and manage bias
– Reach conclusions supported by the evidence
– Document findings in a defensible report

1- When to Investigate
2- The Investigation Framework
3- Planning and Scoping
4- Impartiality and Confidentiality
5- Types of Evidence
6- Gathering and Handling Evidence
7- Chain of Custody and Integrity
8- Investigative Interviewing
9- Assessing Credibility and Managing Bias
10- Reaching Defensible Conclusions
11- Writing the Investigation Report
12- Handling Sensitive Cases

HR practitioners, employee relations officers, and managers who conduct workplace investigations.

The program is heavily practical, using case studies, interview practice, and a multi-stage investigation simulation. Participants receive feedback on fairness, evidence handling, and defensibility throughout the week.

Participants leave able to run a thorough, fair, and defensible investigation that supports sound disciplinary and grievance decisions.