Absence Management

Unmanaged absence affects cost, productivity, and fairness. This program covers how to track absence, identify patterns, and respond through the right combination of support and process.

Participants learn to measure absence, distinguish genuine cases from patterns of concern, and connect absence handling to support measures and, where needed, disciplinary action.

By the end of this course, participants will be able to:

– Track and measure absence accurately
– Distinguish absence types and causes
– Identify patterns of concern
– Apply return-to-work and support measures
– Link persistent absence to disciplinary process
– Handle absence cases fairly

1- Why Absence Management Matters
2- Tracking and Measuring Absence
3- Absence Metrics and Reporting
4- Absence Types and Causes
5- Identifying Patterns
6- Short-Term and Frequent Absence
7- Long-Term Absence and Return-to-Work
8- Support and Wellbeing Measures
9- Return-to-Work Interviews
10- Linking Absence to Disciplinary Process
11- Fair and Consistent Handling
12- Workshop: Absence Case Review

HR practitioners and line supervisors responsible for managing employee absence.

The program uses absence data and case reviews. Participants practice measuring absence, spotting patterns, and choosing fair, proportionate responses across the week.

Participants leave able to manage absence in a way that controls cost and remains fair, balancing support with appropriate process.