Banking Digital Transformation

This specialized course covers the challenges, trends, and tools of digital transformation in the banking and financial services sector. Participants will learn how to modernize services, ensure compliance, and enhance customer experience using digital innovation.

By the end of this course, participants will be able to:
– Understand key digital trends reshaping banking.
– Develop digital-first customer engagement models.
– Modernize legacy systems and support agile banking operations.
– Integrate fintech and open banking tools.
– Manage compliance, cybersecurity, and risk in a digital environment.

1- The Future of Digital Banking
2- Customer Experience and Omnichannel Delivery
3- Fintech Integration and Innovation Hubs
4- Core Banking Systems and Infrastructure
5- Digital Risk, Cybersecurity, and Regulation

Banking professionals, digital innovation officers, compliance managers, and financial product leaders.

Fintech case studies, digital roadmap labs, ecosystem mapping, and risk simulation workshops.

Participants will be ready to lead or support digital transformation initiatives that enhance banking performance and relevance.