Decision Making Under Ambiguity

This course prepares leaders to make sound decisions when information is incomplete, conflicting, or rapidly changing. It focuses on mental models, bias awareness, and action strategies for leading with confidence through complexity.

By the end of this course, participants will be able to:
– Recognize and manage ambiguity in decision-making situations.
– Use mental models and frameworks to assess uncertain scenarios.
– Identify and mitigate decision-making biases under pressure.
– Communicate decisions clearly and gain alignment during change.
– Build resilience and confidence to decide with imperfect information.

1- The Nature of Ambiguity and Complex Problem Contexts
2- Mental Models for Navigating the Unknown
3- Biases, Noise, and Emotion in Uncertain Decisions
4- Decision Communication and Stakeholder Alignment
5- Building Adaptive Decision-Making Habits

Executives, managers, product leaders, strategy professionals, and anyone facing high-stakes or fast-moving decisions.

Real-case breakdowns, mental model mapping, simulation drills, group coaching, reflection journals, and scenario decision labs.

Participants will leave with a repeatable system to make high-quality decisions even in high-pressure, uncertain environments.