EQ Upgrade: Emotional Intelligence 2.0
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08/09/2025
12/09/2025
Soft Skills
London
Course Overview
This high-impact course takes emotional intelligence beyond the basics, equipping participants with techniques to lead, communicate, and collaborate more effectively using deeper emotional awareness and regulation tools.
Course Objectives
By the end of this course, participants will be able to:
– Identify and manage their emotional patterns and reactions.
– Interpret emotional cues in others with empathy.
– Navigate conflict and high-emotion conversations constructively.
– Apply EQ to motivate, coach, and lead teams.
– Strengthen decision-making through emotional awareness.
Course Outline
1- The Science and Business Case for EQ
2- Self-Awareness and Emotional Triggers
3- Self-Regulation and Emotional Agility
4- Empathy, Conflict, and Relationship Management
5- Applying EQ to Leadership and Collaboration
Target Audience
Managers, team leads, HR professionals, and anyone seeking to improve their emotional impact at work.
Methodology
EQ self-assessments, role play, coaching labs, mindfulness exercises, and feedback sessions.
Conclusion
Participants will enhance their ability to lead themselves and others with greater emotional insight and interpersonal effectiveness.