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01/12/2025
05/12/2025
Sales & Customer Service
Madrid
This course teaches participants how to remain composed, strategic, and effective during high-stress or time-sensitive negotiations. It provides tools for emotional regulation, framing tactics, and agile decision-making when the stakes are high and pressure is on.
By the end of this course, participants will be able to:
– Stay composed and focused under pressure and uncertainty.
– Use reframing techniques to shift the narrative and reduce conflict.
– Employ stress-tested negotiation strategies to regain control.
– Manage tight deadlines and surprise objections with poise.
– Turn pressure situations into high-impact opportunities.
1- The Psychology of Pressure and Its Effects on Negotiation
2- Tools for Staying Grounded and Regaining Control
3- Strategic Reframing and Narrative Shifts
4- Responding to Objections and Last-Minute Demands
5- Practicing Negotiation Agility in Simulated Pressure Scenarios
Sales leaders, emergency negotiators, procurement teams, and professionals in fast-paced or high-stakes industries.
Live pressure drills, scenario planning, resilience-building techniques, and dynamic group simulations.
Participants will leave with tactical calmness and resilience, able to confidently negotiate through challenging, volatile, or high-pressure environments.