Negotiation Strategy & Psychology

Effective negotiation and conflict resolution don’t happen at the surface level—they occur in the emotional centers of the brain. Negotiation Strategy & Psychology equips professionals with advanced, science-backed techniques for influencing outcomes, managing interpersonal dynamics, and reaching win-win agreements. Grounded in neuroscience, behavioral psychology, and strategic communication, this course gives participants the tools to build trust, read people accurately, and find their authentic voice in negotiation—whether managing internal conflict or navigating external deals.

By the end of this course, participants will be able to:
– Identify and develop their unique negotiation style
– Understand and manage emotional dynamics within negotiation settings
– Apply mirroring, labeling, and trust-building techniques to connect with counterparts
– Prepare strategically using BATNA, WATNA, and Zone of Agreement frameworks
– Use calibrated questioning and reframing to build influence and discover hidden value
– Recognize and respond to non-verbal cues and emotional triggers
– Defuse defensiveness and manage difficult conversations with confidence and empathy
– Deliver persuasive proposals and navigate power plays with strategic calm

Personal Negotiation Style & Positioning

Emotional Intelligence and Trust-Building Tactics

Inquiry-Based Discovery and Problem Separation

Strategic Preparation: BATNA, Triggers, and Energy Management

Collaborative Influence & Psychological Profiling

Negotiation Delivery Tactics and Conflict Dynamics

Advanced Tools: Reframing, Calibrated Questions, and Negotiation JuJitsu

This course is designed for All Supervisory Levels, middle management professionals—team leads, department heads, project managers, and client-facing roles—who regularly engage in negotiation, stakeholder management, or high-stakes decision-making and want to deepen their influence, resilience, and strategic communication skills.

This is a high-engagement, simulation-based training built around the emotional and strategic core of real-world negotiation. Participants will engage in live negotiation role plays, interactive scenario analysis, and group simulations with structured feedback loops. Techniques such as mirroring, calibrated questioning, and objection redirection are practiced in-the-moment to build muscle memory. Core modules are supplemented with micro-coaching, peer-led observation, and confidence drills, creating a psychologically safe space for experimentation and growth. Each session integrates scientific theory with behavioral practice, ensuring skills are internalized and immediately applicable.

Participants will walk away with a personalized negotiation strategy rooted in emotional intelligence, psychological insight, and tactical clarity—ready to handle any negotiation with confidence, flexibility, and long-term impact.