Omnichannel Marketing Strategy for Modern Brands

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Instructor Name

Marie Sidarous

Start Date

23/02/2026

End Date

27/02/2026

Category

Public Relations & Marketing

Country

Cairo

Course Overview

This course provides a comprehensive framework for planning and executing cohesive omnichannel marketing strategies. Participants will learn how to deliver consistent brand experiences across platforms, leveraging data and automation to personalize at scale.

Course Objectives

By the end of this course, participants will be able to:
– Design and execute integrated omnichannel marketing strategies.
– Deliver a seamless brand experience across digital and physical channels.
– Leverage customer data to personalize content and timing across platforms.
– Align messaging and creative across touchpoints for consistent impact.
– Use automation and analytics to optimize campaigns in real time.

Course Outline

1- Omnichannel vs. Multichannel: Key Differences and Strategy Foundations
2- Customer Journey Mapping Across Channels
3- Channel Alignment and Content Synchronization
4- Personalization Through Data and Automation
5- Performance Tracking and Continuous Optimization

Target Audience

Marketing managers, digital strategists, brand directors, CX leaders, and media planners managing cross-platform engagement.

Methodology

Journey mapping, channel strategy labs, campaign planning simulations, personalization tool reviews, and performance dashboard design.

Conclusion

Participants will walk away with a full omnichannel strategy and execution toolkit designed to meet today’s customer expectations with clarity and consistency.

Daily Agenda

1 Day

Understanding Omnichannel Strategy

2 Day

Mapping the Omnichannel Journey

3 Day

Aligning the Message

4 Day

Personalizing the Experience

5 Day

Optimize & Scale